+33 6 08 89 03 70 dg@davidgousset.com

Soft Skills

Why Develop Soft Skills?

In a global economy, technical skills alone are no longer enough to be successful.

Soft skills are now the key enabling factor for working in global, diverse and inclusive organizations.

Control and measurement systems change and grow alongside companies. Measuring the return on investment (ROI) of any training effort is high on the agenda for HR and Learning professionals.

With the rising skills scarcity and competition for talent, soft skills training is becoming more crucial and making it more critical than ever to quantify the ROI of soft skills.

Most of the soft skills you possess have not been taught to you. They are a natural result of your emotional development and life experiences. To master soft skills, you have to understand people, feel their mood, empathise. Above all, such skills take longer to develop than professional ones. 

Soft skills training has several advantages:

  • Enhanced productivity
  • Higher retention rates
  • Improved collaboration and client service
  • Reduced absenteeism
  • Improved workplace communication and increased employee engagement.

These characteristics may be easily quantified in terms of increased bottom lines.


of executives cite ineffective communication and collaboration as a major cause of business failure


of employers say soft skills are as critical as hard skills


of new hires fail for reasons associated with attitude


You choose the theme (s) of your training session.


You plan the place and date of the session (s) and block the time slot.


Our expert converse with you to customise it to your needs.


Learn and Practise during the  interactive session (s) 


Implement at work and benefit from  our expert support after the session(s)




Active Listening
Coaching Basis
Give Feedback

4 Hours

Deliver a message

Prepare a Presentation
Online / Offline 
Give a Speech

6 hours


Win / Win
Difficult Conversations
Difficult People

4 hours


Team Management

Be a leader
Team Meeting
Remote Management

4 hours

Team Development

Develop Trust
Embrace Positive Conflict
Focus on Results

8 hours


Remove Silos at Work
Smart Simplicity Principles of Fair Process

4 hours

Ready to get started?


Brain Storming


4 hours

Complexe problems solving

Morphological analysis
6 Thinking Hats

4 hours

Design Thinking

5 Steps
Empathy Map
Problem Statement

4 hours


Change Management

Innovation model
Drive Change

4 hours

Growth Mindset

Fixed Mindset
Growth Mindset

4 hours

Project Management Basics

Waterfall, Critical Chain

4 hours

Course Methodology

We apply the principles and practices of Training from the Back of the Room (TBR) and the Kirkpatrick evaluation model when designing all of our courses and training program.

Training from the back of the room

TBR is an approach based on Sharon Bowman’s books “Training from the Back of the Room” and “Using Brain Science to Make Learning Stick”. This method leverages the science behind how the human brain learns to design and deliver great learning experiences.  For more information, please visit Sharon Bowman web site.

The Kirkpatrick Model

The Kirkpatrick Model of Evaluation, first developed by Donald Kirkpatrick, is the most popular model for evaluating the effectiveness of a training program. The model includes four levels of evaluation, and as such, is sometimes referred to as ‘Kirkpatrick’s levels” or the “four levels.” For more information, please visit the Kirkpatrick website.


1,600 Euros

4 hours
Price for one group
10-15 Students
Online or Offline

3,200 Euros

8 hours
Price for one group
10-15 Students
Online or Offline